Abstract
Purpose - The Lagos State government has given considerable attention to the issue of traffic jams through the establishment of the Lagos State Traffic Management Authority (LASTMA) and the introduction of the Bus Rapid Transit (BRT) for mass transportation. However, despite the visibility of the LASTMA and the BRT on the main roads across Lagos State, not much has been achieved in addressing the issue of traffic jams in Lagos State. This study investigated the menace of traffic jams and quality of work-life as well as the strategies for mitigating traffic jams on Lagos roads to enhance the quality of work-life of workers and Lagos residents in general.
Design/methodology/approach - The authors adopted the survey research design. Data obtained from the respondents were analysed using descriptive statistics and Relative Importance Index (RII).
Findings - The findings of the study revealed that constant exposure of workers and other road users to the menace of traffic jams could reduce the life expectancy of Lagos residents and workers who reside or work in Lagos State.
Research limitations/implications - The chaotic traffic situation calls for an urgent need for drastic measures to be taken to mitigate the menace of traffic jams in Lagos State. This can be achieved through the adoption of flexible working hours across all organisations in Lagos State. A sustainable solution to the problem of traffic jams can be achieved through the modernisation and extension of the rail, road and water transportation systems in littoral or coastal areas in Lagos State.
Originality/value – The role of human movement or mobility is essential to the growth and development of cities globally as it affects socio-economic activities.
Paper type – Quantitative/analytical paper
Keywords: traffic management, quality of work-life, workers, Lagos State.