Abstract
The impact of Artificial Intelligence (AI) on employment in public administration calls for a careful assessment of the actual risk of large-scale replacement of civil servants by machines. However, the immediate negative effect may not lie primarily in job losses, but rather in the emergence of “techno-stress” resulting from perceived competition with AI systems. The crucial challenge, therefore, is to harness the potential of AI to develop a model of “augmented work”, in which algorithms perform repetitive tasks, thereby enabling employees to focus on more complex, strategic activities that carry greater responsibility. Achieving this vision will require a profound reorganisation of work structures and recruitment processes, moving beyond traditional hierarchical control towards a culture founded on trust, results-based accountability, and agile working practices.